Benjamin Muller is a dynamic business and technology leader with over 25 years of experience driving large-scale transformations across the public sector, technology, healthcare, and finance industries. He achieves strategic vision through a balance of strong leadership and hands-on execution, leveraging people, process, and technology improvements to create sustainable organizational change.

A results-driven professional, Benjamin specializes in project delivery, financial modeling, methodology design, and change leadership. Recently, he led projects with the State of Washington’s DOC and Department of Services for the Blind. At Microsoft, he helped shape global Customer Success and Support delivery, including the design, implementation, and change management of delivery methodologies that improved organizational effectiveness and customer experience.

Benjamin’s leadership philosophy is rooted in empathy, innovation, and delivery excellence. He is committed to driving meaningful advancements in corrections by helping organizations adapt, evolve, and thrive in an increasingly complex justice landscape.